Refund policy
Exchange & Refund Policy
Your satisfaction is our priority
We’re here to ensure a fair and transparent return & exchange experience.
01 — Return or Exchange
You can return or exchange items within 14 days provided they are unused, undamaged, and accompanied by the original receipt.
02 — Our Responsibility
We are only responsible for the value of the items purchased.
03 — Check Your Items
Please check your items before leaving the store and during home delivery, as we cannot be held responsible for any damage after purchase or delivery.
04 — Consumer Protection
All terms and conditions follow Consumer Protection Law No. 39/2014.
Need Help?
Our customer support team is here to assist you.