Privacy policy

Your privacy matters to us. This policy explains how RESTOFAIR collects, uses, protects, and shares your personal data when you use restofair.com.

We collect your name, email address, phone number, delivery address, order and browsing history, and device data when you use our platform. Payment transactions are processed exclusively through Central Bank of Kuwait-licensed gateways. We do not store card or payment credentials on our servers.

We use your data to process and deliver your orders, handle customer support, comply with our legal obligations, and - where you have given us explicit consent - send you promotional offers by email or SMS. We do not use your data for any purpose beyond what is stated here without first notifying you.

We share your data only where necessary: with delivery partners to fulfil your order, with licensed payment processors, and with our corporate affiliates for internal operational purposes. We do not sell your personal data. We do not share it with third parties for their own marketing purposes without your explicit prior consent. We may disclose data to competent Kuwaiti authorities where required by law or valid legal process.

We use essential cookies to operate this website and, with your consent, analytical cookies to improve your experience. You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the platform.

We apply technical and organisational security measures, including encryption and access controls, to protect your data. In the event of a breach that poses a risk to your rights, we will notify you and the relevant Kuwaiti authorities as required under applicable law.

We retain your personal data for a minimum of five years from the date of each transaction. Data no longer required for any lawful purpose is securely deleted.

You have the right to access, correct, or request deletion of the personal data we hold about you, and to withdraw your marketing consent at any time. To exercise any of these rights, contact us at privacy@restofair.com. We will respond within 15 business days. To opt out of marketing communications specifically, use the unsubscribe link in any message we send you.

In the event of a merger, acquisition, or restructuring, your data may transfer to the successor entity. We will notify you before any such transfer and before any material change to how your data is processed.

We may update this policy from time to time. Material changes will be communicated by a prominent notice on this website. Continued use of the platform after notification constitutes your acceptance of the updated policy.

This policy is governed by the laws of the State of Kuwait. Any disputes are subject to the exclusive jurisdiction of the competent Kuwaiti courts. For all privacy-related enquiries: privacy@restofair.com.